Terms & Conditions

1. Introduction

Welcome to the Sparkl Diamonds website (the "Site"). This Site is operated by Dargan Diamonds Trading LLC ("we," "us," or "our"), located at Festival City Mall, Dubai, UAE. Main license number: 1183687. By accessing or using this Site, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree to these Terms, you may not use the Site.

2. Use of the Site

You agree to use this Site in accordance with these Terms & Conditions and for lawful purposes only. You must not misuse this Site by knowingly introducing viruses or other material that is malicious or technologically harmful.

3. Products and Services

Sparkl Diamonds offers lab-grown diamond jewelry. While we strive to provide accurate product descriptions and images, we do not guarantee that all product details are error-free. Prices are subject to change without notice.

4. Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.

5. Payment Terms

Payment for products ordered through the Site is due at the time of purchase. We accept payment methods mentioned at the time of checkout. If your payment method is declined, your order will not be processed.

6. Shipping and Delivery

We aim to deliver your order within the estimated delivery time provided at the time of purchase. However, delivery dates are not guaranteed and may be subject to delays. We are not liable for any delays in delivery beyond our control.

For more information refer to shipping policy.

7. Returns and Refunds

Our return policy lasts 7 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

For further details, please see our Return Policy page.

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Sparkl Diamonds or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Sparkl Diamonds shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, data loss, or damage to your hardware or software, arising out of your use of this Site or the products purchased through it.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the UAE. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Dubai.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Your continued use of the Site following the posting of changes will constitute your acceptance of those changes.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

- Phone: +971525811011
- Email: support@dargandiamonds.com
- Address: Dubai Festival City Mall, Dubai, UAE