Shipping Policy
Shipping & Delivery Policy
Production Lead Time
Lab-grown diamond pieces require 6-8 days for crafting before dispatch.
Shipping Schedule & Costs
| Country | Estimated Delivery Time | Cost |
|---|---|---|
| United Arab Emirates | 2-3 Business Days | Complimentary |
| Saudi Arabia | 3-5 Business Days | Complimentary |
| Qatar | 3-5 Business Days | Complimentary |
| Bahrain | 3-6 Business Days | Complimentary |
| Oman | 3-5 Business Days | Complimentary |
| Kuwait | 4-7 Business Days | Complimentary |
| United States | 3-7 Business Days | Complimentary |
| United Kingdom | 2-5 Business Days | Complimentary |
| Rest of the World | 3-7 Business Days | Complimentary |
Key Information
- Orders are shipped via DHL/FedEx.
- No deliveries to P.O. boxes.
- International orders outside the GCC may require additional identification.
Order Tracking
You will receive an email with tracking details once your order has been dispatched.
Package Contents
✔ Purchased item(s)
✔ Relevant accessories (if applicable)
✔ Warranty Card / Certificate of Authenticity
✔ Packing slip with price details
Insurance & Liability
- All shipments are fully insured until delivery.
- A signature is required upon receipt, at which point responsibility transfers to the recipient.
For any inquiries, please contact our customer service team.
