Shipping Policy

Shipping & Delivery Policy

Production Lead Time

Lab-grown diamond pieces require 6-8 days for crafting before dispatch.

Shipping Schedule & Costs

Country Estimated Delivery Time Cost
United Arab Emirates 2-3 Business Days Complimentary
Saudi Arabia 3-5 Business Days Complimentary
Qatar 3-5 Business Days Complimentary
Bahrain 3-6 Business Days Complimentary
Oman 3-5 Business Days Complimentary
Kuwait 4-7 Business Days Complimentary
United States 3-7 Business Days Complimentary
United Kingdom 2-5 Business Days Complimentary
Rest of the World 3-7 Business Days Complimentary

Key Information

  • Orders are shipped via DHL/FedEx.
  • No deliveries to P.O. boxes.
  • International orders outside the GCC may require additional identification.

Order Tracking

You will receive an email with tracking details once your order has been dispatched.

Package Contents

✔ Purchased item(s)

✔ Relevant accessories (if applicable)

✔ Warranty Card / Certificate of Authenticity

✔ Packing slip with price details

Insurance & Liability

  • All shipments are fully insured until delivery.
  • A signature is required upon receipt, at which point responsibility transfers to the recipient.

For any inquiries, please contact our customer service team.